Privacy Policy

Privacy Policy

Last Updated: May 2, 2023

 

This Privacy Policy describes how Derbie Mobility Solutions, LLC, the owner and operator of WalkingCanes.com (hereinafter, "we", "our", or "us") collects, uses, and shares information about you when you use our website, WalkingCanes.com (the "Site"), purchase our products, or interact with our services (collectively, the "Services"). This Privacy Policy applies to all users, visitors, and customers of our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms of Service. If you do not agree with any part of this Privacy Policy or our Terms of Service, please do not use our Services.

Information We Collect

We collect personal information and non-personal information from you when you use our Services. Personal information is any information that can be used to identify, locate, or contact you, while non-personal information does not personally identify you.

(a) Information You Provide to Us

When you use our Services, you may provide us with personal information, such as your name, email address, mailing address, phone number, payment information, and other information you may choose to provide when you create an account, make a purchase, contact us, or participate in surveys, promotions, or other activities.

(b) Information We Collect Automatically

We automatically collect non-personal information about your usage of our Services, including your device information (such as device type, operating system, browser type, and IP address), browsing behavior (such as pages viewed, time spent on the Site, and links clicked), and other data that helps us understand how you use our Services.

We use cookies, web beacons, and other tracking technologies to collect this information. You can control cookies by adjusting your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our Services.

How We Use Your Information

We use your personal information and non-personal information for various purposes, including:

- To provide, maintain, and improve our Services;

- To process and fulfill orders, including sending order confirmations, shipping notifications, and processing returns;

- To communicate with you about your account, orders, and any inquiries you may have;

- To send promotional materials, newsletters, and other marketing communications;

- To personalize your experience and show you content and offers that may be of interest to you;

- For remarketing purposes, including targeted advertising on third-party websites and platforms;

- To conduct surveys, contests, and promotions;

- To protect the security and integrity of our Services, as well as to comply with legal requirements and enforce our Terms of Service;

- For any other purpose for which you provide consent.

Sharing Your Information

We may share your personal information and non-personal information with third parties in the following situations:

- With service providers and partners who assist us in providing, maintaining, and improving our Services;

- With third-party advertising partners for remarketing purposes;

- In connection with a merger, acquisition, or sale of all or a portion of our assets;

- To comply with legal requirements, protect our rights, or enforce our Terms of Service;

- With your consent, or at your direction.

Your Choices

You have choices regarding the personal information you provide to us and how we use it. You may update, correct, or delete your personal information by logging into your account or contacting us at [email protected] If you would like to opt out of receiving promotional emails from us, you can follow the unsubscribe instructions included in each email.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

Third-Party Links

Our Services may contain links to third-party websites, services, or applications that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party websites, services, or applications. We encourage you to review the privacy policies of any third-party websites, services, or applications you choose to visit or use.

Children's Privacy

Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will promptly delete such information from our records.

International Users

Our Services are operated and managed on servers located in the United States. If you are using our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our Services, you consent to the transfer of your personal information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site or by sending an email notification. Your continued use of our Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Derbie Mobility Solutions, LLC

1700 East Las Olas Boulevard, Suite 302

Fort Lauderdale, FL 33301

Email: hello@walkingcanes.com

We are committed to working with you to resolve any concerns you may have regarding your privacy.